Terms & Conditions of Hire
Inflatable Equipment will be fully secured to the ground at all times during use as per the manufacturers' recommendations. The equipment must not be moved or re-positioned.
Ensure that the area around the unit is completely clear at all times.
Please allow a 2m clearance around each piece of equipment - if unsure, please contact us.
You must provide a power supply for us to attach the equipment to. In some circumstances we may be able to provide a generator for an additional charge.
Do not allow anyone on the equipment during inflation or deflation.
A responsible Adult (18 years of age and over) must supervise the Inflatable at all times when in use.
Do not allow Children and Adults on the Inflatable at the same time unless for the sole purpose of assisting a child.
Please ensure participants are not attempting somersaults and are clothed appropriately with nothing in their pockets.
Climbing, hanging, or sitting on walls is DANGEROUS and must not be allowed.
Children must use slides one at a time and must not climb on the sides of the slide.
Slides should be used in a sitting position, feet first – do not allow jumping from the top of the slide.
Safety mats must be positioned at the bottom of the slide.
Ensure that mats supplied with the equipment remain where they were positioned during installation.
Avoid large and small children using the equipment at the same time.
No food, drinks, chewing gum, face paints, party-poppers, henna, coloured streamers or “silly string” to be allowed on the Inflatable. (to avoid choking and staining the equipment).
All shoes, glasses, jewellery, badges and other sharp items MUST be removed before using the Inflatablte to avoid damage to the equipment and injury to other users. It is recommended that spectacles and plastic alice bands are also removed. Adults must remove high-heeled shoes before stepping on mats.
No Smoking or Barbecues near or within an unsafe distance of the Inflatable.
Always ensure the Inflatable is not overcrowded, and limit numbers according to the age and size of Children using it.
No pets, toys, or sharp instruments are allowed on the Inflatable. Do not allow children to take any hard or sharp objects onto the equipment, or anything large enough to block exits/entrances.
Do not allow anyone to bounce on the front safety step.
Ensure that no one with a history of back or neck problems, or any medical problem that could be reasonably aggravated by using the equipment is allowed on the Inflatable.
Do not allow Children around the back of the inflatable or near the blower/electrical cables unsupervised.
Inflatables must not be used in wind or wind gusts in excess of 24mph. Inflatables must not be used in heavy rain. Equipment must not be used in Thunder Storms.
The Inflatable should not be used if it becomes wet on the jumping area or in the event of heavy and persistent rain, the unit should not be used. In the event of rain showers please remove children from the inflatable(s) and place a table or similar object over the blower(s) to prevent water from being blown inside the inflatable(s). Do not switch the blower(s) off. Once the rain has stopped, please ensure that the entrance and exit to the inflatable(s) are dried with a towel before children are allowed back on as they become slippery when wet.
No water or other liquid to be poured or sprayed onto the equipment (other than a reasonable amount for cleaning purposes) as it causes the surface of inflatables to become slippery, damages soft play, and can result in subsequent bookings being cancelled if the equipment is too wet to be delivered. If equipment is deliberately soaked you will be charged double your hire fee to cover our costs in subsequent cancelled bookings and drying time.
Ensure that the vent on the side of the blower is kept clear at all times.
Should a blower overheat or lose power, immediately remove children from the inflatable and switch the blower off at the mains. It should restart when switched back on again 1 or 2 minutes later. If it does not please inform us on the telephone number above.
We must be advised as soon as possible in the event of any injury requiring professional medical treatment. Treatment must be sought within 2 hours of the injury occurring and a detailed record of the incident and treatment must be provided to us. We are insured for Public Liability - only in the event our equipment has failed or has not been set up properly according to manufacturers' instructions.
You must call us immediately upon any equipment failure. If you are unsure about anything, please contact us immediately.
No person or persons under the influence of alcohol and/or prescribed and/or non prescribed drugs and/or any other intoxicating substance will use or supervise the equipment.
IF YOU ARE UNSURE OF ANYTHING, PLEASE CONTACT US
DISCLAIMER - Please note that all persons using this inflatable do so at their own risk
The person/s or organisation hiring this Inflatable equipment will be responsible/liable for any damage or injury occurring from or as a result of misuse or reckless use.
These guidelines are for the safety of all people using this equipment, and it is the sole responsibility of the hirer to ensure they are fully adhered to at all times.
We cannot accept any responsibility for any injury cause to anyone using this equipment.
I have read the above agreement and fully understand and accept the conditions as above. I am aware that whilst in my care I am fully responsible for the Equipment and will pay for any loss or damage that may occur.
I HEREBY AGREE TO ABIDE BY THE TERMS AND CONDITIONS LISTED ABOVE
Cancellation & Refund Policy
If you have paid the full amount for your booking and you wish to cancel - please give us at least 3 hours notice of cancellation for a full refund. If you wish to cancel within 3 hours of your booking time we reserve the right to keep half of the booking amount to cover the inconvenience and potential travel costs we have already incurred.
If you have paid a Deposit and you cancel more than 3 hours before your booking time you will receive a refund of the full deposit amount. If you wish to cancel within 3 hours of your booking time we reserve the right to keep the full deposit amount to cover the inconvenience and potential travel costs we have already incurred.
If you do not contact us at all and we arrive to find no one to meet us, no contact made and no reasonable explanation for the cancellation we reserve the right to keep the full amount of the booking and/or deposit to cover our costs.l9o
Weather cancellation for outdoor hires
If the weather forecast is looking unfavourable (Wet/stormy/winds over 24mph) We will advise you that we may have to cancel and will give 12 hours notice of this. We will firstly ask you to provide an alternative indoor location if possible. We will then discuss an alternative date so that you can keep the booking. If those options are not possible we will offer a full refund. If we come to inspect the area and the wind gusts are more than 24mph we will try to find a suitable location that is sheltered and safe to set up. However, if there is no safe place to set up the unit and no agreeable alternative we will cancel the booking for safety reasons. A refund will be given at our discretion and in discussion with the customer.